What do I need to use iWall?

• A computer running Windows 7, Windows 8.1 or Windows 10.
• A connection to the Internet.
• A secondary display or projector configured as extended desktop.
• A Telegram bot if you want to receive messages and pictures via Telegram.
• A Fastmail standard account if you want to receive emails.
• A Twilio SMS enabled phone number if you want to receive SMS text messages.
• A Multitech MTD-H5-2.0 modem for receiving SMS if Twilio mobile numbers are not available for your country. You can buy one at Digikey or at Arrow.

How to setup the Extended Desktop

iWall needs two displays to work, one to show the management window and another one to show the approved messages. Make sure your PC has dual-display support and follow these steps to enable the extended desktop:

• Connect the video projector or LCD screen to the secondary display port of your PC.
• Turn on your PC.
• When the Windows desktop appears, press Windows Key + P.
• A pop-up menu will be shown. Choose Extend from that menu.
• Now you should be able to move the mouse pointer between both displays.
• Start iWall, drag the display window to the secondary display, and double-click or press F11 inside it to enable full-screen mode.

How to receive SMS text messages with Twilio

iWall can use a Twilio SMS-enabled number to receive and send SMS text messages. To use a Twilio virtual number with iWall, follow these steps:

• Create an account on Twilio or login if you already have one.
• Go to the phone number search page on Twilio and find an available number by selecting your country, checking the SMS box, and clicking on the Search button.
• Buy a number from the list of available numbers by clicking on the Buy button at the right of the number you want.
• Go to the Twilio account settings page and look for the Account SID and Auth Token in the LIVE Credentials section. You will need to copy and paste these items into the Twilio section of the Settings tab of iWall.
• A few seconds after you enter your Twilio credentials on iWall, it will connect to the Twilio server and the Twilio status icon at the bottom of the window will turn on. iWall is now ready to receive SMS text messages sent to your Twilio number.

NOTE: Twilio SMS-enabled numbers are available in the following countries: Australia, Austria, Belgium, Canada, Chile, Czech Republic, Estonia, Finland, France, Germany, Hong Kong, Hungary, Indonesia, Ireland, Israel, Latvia (preview), Lithuania, Malaysia (preview), Netherlands (beta), Norway, Poland, Portugal (preview), Puerto Rico, Spain (beta), Sweden, Switzerland, Taiwan (preview), United Kingdom, United States. Check the pricing for your country.

How to receive messages and pictures via Telegram

iWall can use a Telegram Bot to receive messages and pictures from any of the Telegram supported platforms. To enable the Telegram connection, you will need to create a bot and obtain its access token. Follow these steps to do that:

• You will need a Telegram account to be able to create a bot, so if you don't already have one, please install the Telegram application and create an account.
• Launch the Telegram application. In the contact list of the application, search for the user @BotFather and start a chat with it.
• Send the command /newbot to create a new Telegram bot.
• @BotFather will ask you for the display name and the username for the new bot. Reply to both questions and make sure the username ends with 'bot'.
• After that, a new bot will be created and the access token for it will be shown. Copy this access token and paste it into the Bot access token in the Telegram section of the Settings tab of iWall. The connection to Telegram will be ready a few seconds after that.

NOTE: If you have already created a Telegram bot, get the access token for it using the /token command when chatting with @BotFather instead of creating a new bot with the /newbot command.

How to receive messages and pictures via Email

iWall can use a Fastmail Standard or Professional account to receive messages and pictures sent via Email. To enable the reception of email messages, follow these steps:

• Login to your Fastmail account.
• Open the main menu in the upper left corner and choose Settings.
• On the left-side menu, choose Password & Security.
• On the Third-party apps item, click on Manage.
• Enter your Fastmail password to unlock changes to that item.
• Click on New app password, then on Generate password.
• Take note of the password shown in the yellow box and then click Done.
• Open iWall.
• Go to the Settings tab.
• In Email of the Email section, enter the email address of your Fastmail account.
• In Password of the Email section, enter the password generated in the steps above.
• After a few seconds, the email icon on the status bar of iWall will turn on when the connection is established.

How to receive SMS messages using a Multitech modem

If Twilio mobile numbers are not available in your country, you can use a Multitech MTD-H5-2.0 modem for receiving SMS. To enable the reception of SMS messages with a MTD-H5-2.0 modem, follow these steps:

• Download and install the MultiTech Connection Manager.
• Connect the MTD-H5-2.0 modem to your PC.
• Start iWall from the icon on the desktop or from the Start menu.
• Click the Settings tab in the management window and then go to the Modem section. In the Port drop-down list, choose Autodiscover. A few seconds later, if a modem is found, its COM port will appear next to the Port drop-down list.
• In Phone number of the Modem section enter the mobile phone number of the SIM card that you are using in the modem. This phone number is the one that the people at your event must use to send SMS messages to iWall.

NOTE: You can buy a Multitech MTD-H5-2.0 modem online at Digikey or at Arrow.

How to moderate messages

• Go to the Messages tab.
• Select a message from the pending messages list.
• Click Approve or Reject.

NOTE: You can also use Enter to approve the selected message, or Backspace to reject it.

How to post messages using the keyboard

• Go to the Messages tab.
• Type the message you want to post in the text field at the bottom of the tab.
• Press Enter.

How to edit a message

• Go to the Messages tab.
• Select the message you want to edit.
• Click Edit.
• Edit the message text in the text field at the bottom of the tab.
• Click Approve.

How to send a private reply to a message

• Go to the Messages tab.
• Select the message you want to reply to.
• Enter your reply in the text field at the bottom of the tab.
• Click Send.

How to block or unblock a user

• Go to the Messages tab.
• Select a message from the user you want to block or unblock.
• Click Block or Unblock.

How to enable the word filter

• Go to the Settings tab.
• In Words of the Word filter section, enter the words you want to catch separated by comma.
• In the Action drop-down list, choose what you want to do with the messages containing one or more of the words you entered in Words:
  • Replace words will replace the filtered words with asterisks.
  • Hold back message will put the messages in the pending messages list so you can review them.
  • Reject message will automatically reject the messages.
  • Ban address will ban the addresses of the messages, so no further messages will be displayed for those addresses.

NOTE: You can use the asterisk (*) to represent any group of characters inside a word or phrase.

How to show images and videos on the display window

• Go to the Player tab.
• Select the images and videos you want to show from the files list on the left, and then click Add.
• Choose the delay between images in the Time per image drop-down list.
• Click Play.

NOTE: The player can show JPEG, GIF, PNG and MP4 files.

How to display announcements

• Go to the Settings tab.
• In the Interval drop-down list of the Announcements section, choose the time between announcements.
• In Announcements enter the announcements you want to display on the screen using a single text row for each announcement.

How to conduct a poll

• Go to the Poll tab.
• Enter the poll question in the Question text field. Example:
  What do you want to listen to now?
• Enter the possible answers in the Options field writing one option per row. Example:
  Rock
Dance
Pop
• Click Start.
• When you want to finish the poll, click Stop.

I have lost my license key. Can you send it to me again?

Sure, use the license key recovery form.